REWARDING YOU MORE OFTEN

Vine Inn Loyalty Card Membership Program

MEMBERSHIP PROGRAM

Rewarding you with more instant specials, bottleshop specials, bar and meals deals.

The new Vine Inn New Loyalty Program offers members many benefits and is designed to reward regular customers with more benefits than ever.

Some of the rewards in our new system include:

  • Instant Rewards across our venue
  • Member’s only weekly cash draw ($25 weekly, jackpot each week until won)
  • Member’s only Bottleshop specials
  • Meal & Bar specials every week including members only’ menu.
  • Birthday Drink & Meal Voucher (valid 30 days either side of  your birthday)
  • Points on gaming and general hotel expenditure
  • Free corkage (1 bottle, per member, per day)

There is annual charge of $30 per member. NO FEES will be charged to existing members until 1st July, 2019. This membership fee will allow the Vine Inn Barossa to continue supporting your community through sponsorship and donations

Membership Terms & Conditions

Vine Inn Barossa Terms and Conditions June 2018

These Terms and Conditions form the basis of the Vine Inn Barossa membership loyalty program

  • Membership
    • Membership is free for existing members until June 30th, 2019. Thereafter, an annual fee of $30 will apply. A person can apply to become a member of Vine Inn Barossa Loyalty Program by completing mandatory details online (vineinn.com.au )
    • Members will be bound by these Terms and Conditions which may be varied from time to time.
    • A member must notify Vine Inn Barossa of any change of address or of a lost or stolen membership card. Vine Inn Barossa is not liable for any delay in replacing a membership card or for any unauthorised use of a membership card.
    • Points will not be credited until an individual becomes a member. Members can confirm the number of points held by them by asking at the bar or online. Disputes about any details regarding member’s points must be notified to Vine Inn Barossa’s membership team (reservations@122.201.127.25 ). A written statement by Vine Inn Barossa deciding any such dispute is final and binding.
    • Vine Inn Barossa may terminate a membership without notice for any reason including, without limitation, if the member:
      • Fails to comply with these membership Terms and Conditions
      • Abuses any privilege accorded to the member : or
      • Supplies any misleading information or make any misrepresentations to Vine Inn Barossa staff or management
      • If the member does not use his or her membership card for a period of 12 months or dies.
    • A member may terminate his or her membership at any time by giving written notice to Vine Inn Barossa’s membership team (reservations@122.201.127.25) The member’s points will be cancelled 12 months after receiving the notice and the member’s details will be deleted from the Vine Inn Barossa membership database.
    • Membership cards are not credit or charge cards, are not transferable, and remain the property of Vine Inn Barossa and must be returned to Retail operator if a member ceases to be a part of the scheme.
    • Any tax, liability, or duty arising from a member’s participation in the Vine Inn Barossa membership program is the responsibility of the member.
  • Earning points and Redeeming points
    • Points will be credited to a member’s account for purchases by the member from Vine Inn Barossa on qualifying goods or services. Promotional and incentive programs may be offered from time to time.
    • Vine Inn Barossa will determine which goods or services are qualifying goods and services and the number of points that will be credited to a member’s account for such purchases.
    • A member must present his or her membership card to Vine Inn Barossa staff before the purchase is concluded. Failure to present the membership card will result in no points being credited to the member’s account for the purchase.
    • Points cannot be redeemed as cash.
    • Points will be accrued where a purchase is paid by points in part or fully with in the one transaction.
  • Other deductions of points
    • Vine Inn Barossa may deduct from the points balance in a member’s account any points credited in error and any points relating to a purchase which is cancelled or reversed or where a refund is given.
    • Any points not redeemed within 12 months after the end of the month in which the points were credited to that account will, at the discretion of Vine Inn Barossa, expire and will be deducted from the points balance in a member’s account.
  • General
    • Vine Inn Barossa may make any changes at any time without prior notice to members to these Terms and Conditions and the award schedule. Vine Inn Barossa will attempt to notify members of any changes but shall not be liable in any way for failure to do so.
    • Vine Inn Barossa may without prior notice to members, change those goods and services which qualify for points and the number of points that attach to those goods and services.
    • Vine Inn Barossa reserves the right to suspend or terminate the membership program at any time without prior notice. Vine Inn Barossa will not be liable for the suspension or termination of the program on any account whatsoever including (without limitation) for any points balance in a member’s account at the time of suspension or termination.
    • Vine Inn Barossa assumes no liability to a member whether for negligence, breach of contract or otherwise except :
      • any claim relating to points, to crediting that number of points to the member’s account.
    • A notice shall be deemed to be given by Vine Inn Barossa to a member if it is sent to the postal or e-mail address of the member appearing in the member database
  • These terms and conditions will be construed according to and be governed by the laws of Australia. The parties submit to the exclusive jurisdiction of the courts in and of Australia in relation to any dispute arising under these terms and conditions.
  • Privacy Statement
    • Vine Inn Barossa may collect information about members including information contained in the application form and information as to transactions resulting in points credits and debits which will be held in the membership database. The membership database contains the following member information:
      • Name, address & telephone number(s)
      • Transaction details associated with the collection of membership program points
      • Points collected and awards provided.
      • E-mail address

A member may access the information on the member held by Vine Inn Barossa by contacting the Vine Inn Barossa membership team (reservations@122.201.127.25). If the information is inaccurate or incomplete, the member may advise Vine Inn Barossa to update the information or do so online.

  • Information from the member database will be made available to Vine Inn Barossa’s’ agents involved in administering the membership program including agents producing cards and points summaries and data processing. Information from the membership database will also be made available to and used by Vine Inn Barossa and its agents, for marketing (direct and all other kinds), planning, product development, research and other commercial purposes.
  • Each member consents and agrees to:
    • Vine Inn Barossa and its agents including Zen Global accessing the information contained in the member database;
    • The disclosure of any information contained in the member database to Vine Inn Barossa, Zen Global and its agents for the purposes set out above; and
    • The disclosure of any information contained in the member database by Vine Inn Barossa, Zen Global or its agents for the purposes referred to above.
maxetag product disclosure statement

maxetag Product disclosure statement

1 Introduction

This Product Disclosure Statement (PDS) incorporates the Terms and Conditions and Privacy Statement and forms the basis of the maxetag rewards system.

2 General

Please note that maxetag reserves the right to make any changes to the PDS without prior notice and at maxetag’s absolute discretion. maxetag will attempt to notify members and retailers of any changes but shall not be held liable for failure to do so.

maxetag will not purport to alter its policy on Information Privacy in regards to the above paragraph unless written notification occurs and opportunity for members who do not wish to be bound by the changed policy have the opportunity to withdraw from maxetag. maxetag and participating retailers also reserve the right to make any changes without prior notice to the goods and services which form the benefits of being a member of maxetag.

All information contained in the members application form will be held in an online database for maxetag; ‘‘the maxetag database’’. Subject to the policy on Information Privacy, information from the maxetag database may be made available to agents involved in administering the maxetag program; this information at maxetag’s discretion may also be made available to and used by maxetag, its agents and participating retailers for marketing purposes inclusive of planning, product development, research and other commercial purposes.

By utilizing the maxetag system each member agrees to the above; maxetag reserves the right to suspend or terminate the maxetag program at any time and without prior notice, please note that maxetag will not be held liable (without limitation) for any offers on a members TAG/Card at the time of suspension or termination.

Participating retailers do not have the authority, express or implied to make any representation, warranty or statement on behalf of maxetag and maxetag accepts no liability in respect of such representations, warranties or statements.

Any offer proven to be fraudulent will not be honoured by the retailer and criminal charges will be brought against any person or persons fraudulently abusing the system.

3 Membership

Only individuals may be members of maxetag.
Any member will be bound by this PDS upon first use of their maxetag.
It is the member’s responsibility to notify maxetag of any change of address or personal details. maxetag will not be liable for any delay in replacing a membership TAG/Card or for any unauthorised use of a members TAG/Card.
maxetag members may receive a printed statement from any maxetag kiosk at participating merchants. Disputes about any details contained in the statement must be notified to maxetag by the date specified otherwise the statement will be taken to be correct and binding on the member.
maxetag’s decision on any such dispute is final and binding. maxetag may terminate a membership in the program without notice for any reason including, without limitation, if the member
o Fails to comply with the membership PDS
o Abuses any privilege accorded to them under the maxetag program, or
o Supplies any misleading information or makes any misrepresentation to maxetag or to any participating retailer
o Dies or moves permanently overseas

maxetag retailers are not bound to honour any offer or reward that has been in the opinion of maxetag or its agents fraudulently entered into the system and criminal charges may be laid against those responsible for willingly attempting to defraud and/or defrauding the system.

Any certificate (offer) is only valid for:
o The TAG/Card it is issued on
o The date of issue until the expiry date
o The redemption value for that specific period. Maxetag does not offer a blanket cover for the fraudulent misuse of a system, all systems are set up with security levels and password access to offer best practice security.
A member may terminate his or her membership in the maxetag program at any time by giving written notice to maxetag. On receiving a notice of termination from a member, the member’s contact details will be noted on the maxetag database as closed, and after 12 months of non-tag usage such contact details will be deleted from the maxetag database and the remaining member’s offers cancelled, except where prohibited by law or regulation.
Membership TAG/Cards are not credit or charge cards and are not transferable.
Any tax, liability or duty arising from a member’s participation in the maxetag program is the responsibility of the member.

4. Issuing Offers

maxetag offers are issued as indicated by a participat- ing retailer, for more details about how offers are earned at participating retailers, please visit the participating venue’s website.

Offers will be credited to a members TAG/Card, maxetag and the participating retailers will determine which good or services are qualifying goods or services and the nature of the offer that will be credited to a members TAG/Card.

In order to obtain offers a member must present his or her membership TAG/Card at the point of sale, maxetag is not liable for any delay or failure of a participating retailer to load a transaction onto a TAG/Card.

maxetag will not credit offers which are given by retailers after they have ceased to be participants in the maxetag program.
Offers and the rights that they confer cannot be sold, passed on, assigned or otherwise dealt with except in accordance with this PDS. Offers have no cash or monetary value.

5. Redeeming Offers

Points and points redemption may be the subject of state legislation.
A member can only redeem a valid offer in the place of redemption stored on the TAG/Card for that particular offer; redemptions must be made by the member personally.

The redemption of the offer claimed will be removed from the TAG/Card at the time of redemption.
In the event of malfunction of the TAG/Card every effort will be made to load any offers not expired or redeemed onto a replacement TAG/Card.

Offers will expire and be removed from at TAG/Card at the completion of the expiry date stored on the TAG/Card for that particular offer. All offers are only valid from the ‘‘date valid from’’ until the ‘‘expiry date’’ inclusive.

All offers are subject to such other terms, conditions and restrictions as are mentioned in the then current PDS or in any other Terms and Conditions relating to the offer. maxetag obligations are limited to procuring the supply of the offer.

The max tag device remains the sole property of maxetag and must be returned on demand.
© 2013

A product of Global Gaming Industries

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